For orders to Corsica, additional shipping costs apply. We do not ship internationally to islands.Do you want us to ensure that this part fits your vehicle? Just send us a photo of the technical data sheet and/or the reference of your part. Détails des conditions de retour. If, for any reason, the customer is not satisfied with their purchase, for unused and complete items, a return can be requested within 30 days of delivery.
In this case, the customer must access the order, download, print, and attach the documentation of the item to the package and return it to the seller within 30 days from the date of purchase. The buyer must indicate the desired compensation: exchange for another similar spare part or request a refund of the price paid for the merchandise. Upon receipt of the return request, Pollini Lorenzo e Figli s.will send a confirmation to the customer. The customer must return the goods within 10 days at their own expense. If the customer receives defective goods or in case of delivery error on the customer's part, the customer has the right to request damages if the goods are defective Pollini Lorenzo e Figli s. The customer is requested to make the spare part available to the indicated carrier and with the assigned specifications, which must not be handled, disassembled, damaged, or modified, within the legal deadlines. Pollini Lorenzo e Figli s. reserves the right to request photographic proof before authorizing the return of defective or incorrect goods. It goes without saying that the acceptance of a return does not constitute any acknowledgment of liability or acceptance of the customer's requests by the seller, as the latter will not have had the opportunity to check the replacement at that time. All spare parts, once returned, will be checked by Pollini Lorenzo e Figli s. and, to activate the warranty, must comply with the parameters listed in the general conditions of the contract, accepted by the customer at the time of online confirmation and also available on the website. Pollini Lorenzo e Figli s.
legitimately does not proceed with any replacement in cases where the return does not comply with all the aforementioned conditions, those provided by law, and does not present defects, imperfections, or errors. It is specified that, in the event that a spare part marked as defective is not, after appropriate checks, or if the conditions for complaint and return have not been met, Pollini Lorenzo e Figli s. evaluates the situation on a case-by-case basis and, as long as the returned spare part has a residual market value, taking into account the condition at the time of return, reimburses - in any case - the part of the consideration due to the buyer, but does not proceed with a new delivery of a similar spare part.
In all these cases, shipping and removal costs of the spare part are always deducted. If, on the other hand, the return conditions have been met and, following the checks carried out, the product is returned to the buyer, the shipping and removal costs of the spare part are always deducted, Pollini Lorenzo e Figli s. If it finds errors, faults, and defects in what has been previously sold, it will provide the customer with another similar spare part to replace the previous one, and only if that is not possible, will it refund the price. In any case, no other amount or fees will be recognized to the buyer, even for packaging, assembly, disassembly, immobilization of the vehicle, or other, nor as damages or compensation, which are expressly waived.